Refund & Cancellation Policy

Refund & Cancellation Policy

Returns

We do not provide returns & refunds. However, if the order is cancelled within a day’s time subject to the product not being dispatched, we will refund your payments. Refund will be processed through the same mode within 10 working days. Shuddham Gaushala makes the best possible efforts to provide quality products and services.

All models undergo quality checks and required tests to ensure: efficiency, electrical safety & reliability.

Refunds

Once we receive your email on contact@shuddham.org for cancellation and refund, we will scrutinise and evaluate the transaction. After approval, the refund will be initiated. The refund amount is calculated by deducting 25% (shipping and internet payment charges) from your original payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies. Refunds will be issued to the same payment method which was used at the time of purchase.

If the standard time frame as mentioned above has passed and you have still not received the refund, please contact your credit or debit card issuer or your bank for more information. If you have any questions about our Returns and Refunds Policy, please contact us by email: contact@shuddham.org